Frequently Asked Questions
Everything you need to know about your Inno Supps style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your materials sustainably sourced?
Yes, Inno Supps is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our latest collections.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.